Roles and responsibilities of skills development providers

Skills development providers must:

 Appoint an internal moderator to oversee and conduct the moderation;
 Request verification from the SETA for a specified time; the requested time must be after the assessment and moderation has been completed;
 Ensure that all the documentation, resources and personnel required for verification are in place and easily accessible to the verifiers;
 Generate the required reports, including assessment and moderation reports and reports of any complaints or irregularities and how these were addressed;
 Design and implement a record keeping system in compliance with ETDQA requirements;
 Have procedures in place to inform learners of their achievements and up-date internal learner records;
 Have systems in place to upload the endorsed learner achievements to the SETA; and
 Ensure all relevant personnel understand and apply the SETA assessment, moderation and verification policies.

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